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When an online crisis hits, silence and panic can do more damage than the issue itself.
In this timely interview, Tieja MacLaughlin breaks down what crisis PR really looks like today—emotional regulation, truthful storytelling, and reclaiming your narrative in a digital world shaped by algorithms, AI, and public scrutiny.
🔗 Read the full interview: https://canadiansme.ca/navigating-online-crisis-with-tieja-maclaughlin/
#CrisisCommunications #PublicRelations #ReputationManagement #SocialMediaStrategy #CanadianSME