The Three Biggest Mistakes SMEs Make When Adopting AI

AI-generated “workslop” refers to polished-looking AI output that lacks real substance and creates more work for coworkers who must decode, correct, or redo it. According to a Harvard Business Review study, 40% of employees have received such low-value AI work in the past month, spending almost two hours dealing with each instance. This leads to a significant productivity loss and erosion of trust and collaboration.

For small businesses adopting AI, avoid these common mistakes:

1. Assigning AI to high-stakes or complex tasks prematurely; start with low-risk, simple tasks that require minimal oversight.

2. Chasing endless AI prompts instead of building structured, data-driven workflows with clear processes and quality standards.

3. Neglecting AI governance—establish clear rules on AI use, data sharing limits, role-based access, and secure authentication to prevent data leaks and misuse.

Effective AI adoption requires deliberate planning: start with what AI can reliably handle, focus on execution over experimentation, and implement strong governance from day one. This approach helps ensure AI accelerates valuable outcomes rather than generating “workslop” that slows your team down.

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https://canadiansme.ca/the-three-biggest-mistakes-smes-make-when-adopting-ai/

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