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🍗 From a Toronto flagship to a North American growth strategy.
Launching a global food brand in one of Canada’s most competitive dining markets is never simple. In this exclusive CanadianSME Small Business Magazine interview, Hwa-yeon Nam, Senior Executive Director of the Global Business Division at Dining Brands Group, shares what BHC Chicken’s first year in Toronto revealed about scale, localization, and building a brand that lasts.
With over 110,000 visitors in its first 12 months, BHC’s Toronto flagship has become a real-world testbed for:
🔹 Understanding repeat customer behaviour
🔹 Refining kitchen operations under high traffic
🔹 Balancing signature Korean flavours with local menu adaptations👉 Read the full Article here:
https://canadiansme.ca/why-many-growing-businesses-struggle-with-technology-and-how-to-fix-it/
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